POPIA Compliance

Privacy
Policy

Your privacy matters to us. This policy explains how ValoyItech collects, uses, protects, and manages your personal information.

Collected Responsibly

We only collect information needed to provide services and support.

Protected Carefully

We use reasonable safeguards to protect your information.

Your Rights Matter

You may request access, correction, deletion, or object to processing.

1Introduction

ValoyItech respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains what information we collect, how we use it, how we safeguard it, and the rights you have regarding your personal information when you use our website or services.

2Information We Collect

We may collect the following information:

  • Name and surname
  • Email address
  • Phone number
  • Business details
  • Any information submitted through our forms
Note

We only collect information that is relevant to delivering services, support, communication, billing, or improving your experience with ValoyItech.

3How We Use Your Information

Your information is used to:

  • Provide requested services
  • Communicate with you about projects or support
  • Process invoices and payments
  • Improve our services

4Data Protection

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration.

While no online system can be guaranteed to be completely secure, we work to maintain appropriate safeguards and best practices to reduce risks and protect the information entrusted to us.

5Sharing of Information

We do not sell or share your personal information with third parties, except where necessary to deliver services.

  • Hosting providers
  • Payment processors such as Paystack
  • Other trusted service providers involved in delivering requested services

We may also disclose information where required by law or to protect our legal rights.

6Your Rights

You have the right to:

  • Request access to your data
  • Request correction or deletion of your data
  • Object to processing of your data

To exercise any of these rights, please contact us using the details listed below.

7Cookies

Our website may use cookies to improve user experience, remember preferences, and analyze website traffic.

By continuing to use our website, you consent to the use of cookies where applicable. You may manage or disable cookies in your browser settings, although some website features may be affected.

8Contact

If you have any questions about this Privacy Policy or would like to exercise your data rights, please contact ValoyItech using any of the channels below:

VALOYITECH (PTY) LTD — Registration: 2025/567817/07